A-dec Customer Service
We deliver the best ownership experience in the industry by offering you personal, professional, and consistent support.
It all begins with A-dec Customer Service and our commitment to doctors and authorized dealers around the world. Contact us today to see how we can help!
Email: a-decglobal@a-dec.com
Phone: 1-503-538-7478
Contact information
Global Headquarters
2601 Crestview Drive
Newberg, Oregon 97132 USA
Email: a-decglobal@a-dec.com
Phone: 1-503-538-7478
Hours of operation:
Available from 6:00 a.m. to 5:00 p.m. Pacific Time (PT)
Email us in your native language and we will provide you with the answers you need.
2024 A-dec closure dates
January 1
February 19
May 27
July 4
September 2
November 28-29
December 25-26
What upholstery colors does A-dec offer?
A-dec offers a variety of sewn and seamless upholstery color options. Visit the Upholstery Colors page to learn more and to order upholstery color samples
Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.
How do you clean an A-dec dental chair?
A-dec recommends cleaning dental chair upholstery using a solution of mild, non-ionic detergent and water, or commercially available cleaners containing no alcohol, bleach, or ammonia. Get more information in the A-dec Upholstery Maintenance Guide.
How do you maintain your dental unit waterlines?
A-dec recommends doctors maintain their waterlines with A-dec ICX water treatment tablets, monitor the water quality, and use ICX Renew shock treatment for effective and practical care of self-contained waterlines. Read more in the A-dec Waterline Maintenance Guide.
Help me compare A-dec dental products.
Find the right A-dec solution for you. Learn more and compare A-dec dental chairs, A-dec dental delivery systems, and A-dec dental lights.
Can I order product literature online?
Authorized A-dec Dealers can request additional product literature online. Login to Partner Resources and use the Literature Order Form to request documents.
